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Emotional Intelligence - What it is?

 For those unfamiliar, emotional intelligence is a self-governing initiative to make healthy assessments about how our minds influence quality behaviour. Such assessments help us to better understand our minds and reduce emotions harmful, yet natural effect on our thoughts and behaviour.

Like the sensory systems, the emotional coping mechanisms you have are not good or bad mostly they just need retuning or at least mine does. Over the next 4 weeks, I'll be looking into each section of Emotional Intelligence and sharing what I find with you.

The core of Emotional Intelligence is self-awareness. Self-awareness is comprised of three competencies;
emotional self-awareness, where you are able to read and understand your emotions as well as recognise their impact on work performance and relationships; accurate self-assessment, where you are able to give a realistic evaluation of your strengths and limitations; self-confidence, where you have a positive and strong sense of one’s self-worth. The starting point and key in these areas is the ability to be critically self-reflective.

Self-management is comprised of five competencies;
Self-control, which is keeping disruptive emotions and impulses under control;
transparency, which is maintaining standards of honesty and integrity, managing yourself and responsibilities;
adaptability, which is the flexibility in adapting to changing situations and overcoming obstacles;
achievement orientation, which is the guiding drive to meet an internal standard of excellence;
initiative, which is the readiness to seize opportunities and act.

Social Awareness
Social Awareness is comprised of three competencies;
empathy, which is understanding others and taking an active interest in their concerns;
organisational awareness, which is the ability to read the currents of organisational life, build decision networks and navigate politics;
service orientation, which is recognising and meeting customers needs.

Relationship Management
The Social cluster of Relationship Management is comprised of seven competencies;
visionary leadership, which is inspiring and guiding groups and individuals;
developing others, which is the propensity to strengthen and support the abilities of others through feedback and guidance;
influence, which is the ability to exercise a wide range of persuasive strategies with integrity, and also includes listening and sending clear, convincing and well-tuned messages;
change catalyst, which is the proficiency in initiating new ideas and leading people in a new direction;
conflict management, which is resolving disagreements and collaboratively developing resolutions; building bonds, which is building and maintaining relationships with others;
teamwork and collaboration, which is the promotion of cooperation and building of teams.


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